Anglerpower Fishing Tackle is an Australian-based business, currently, we only ship within Australia, and international shipping available soon. 

AUSTRALIA

* Heavy or Bulky Items described below:
1) Package length is above 120cm, such as Rods, Small Rod Cases, etc.
2) Package or Item weight over 5kg actual or cubic weight.
3) Any items are classed as "Heavy or Bulky Items" on the product info page, such as a bucket, sinkers, etc.
^ Oversized Package are described below:
1) Items over 20kg of actual or cubic weight.
2) Package length is above 180cm, such as One Piece Rod over 6', Two Pieces Rod over 12', Large Rod Tube,  etc.

Rural or Remote Areas
If we cannot arrange delivery to your area (remote areas such as Christmas Island, and some rural postcode areas), we will contact you to cancel the order or continue with extra postage if you agree.
Click here to see the postcode

Handling Time
Orders are not shipped on weekends or public holidays.

All orders placed before 9 am AEST (Monday - Friday), are usually dispatched on the same business day.
Orders placed after this time will be delivered the following business day. You will be notified by email once your order has been shipped. 

Primary Carriers
We use several couriers to dispatch your orders, such as Australia Post, Toll, DHL, Sendle, Aramex, Couriers Please, Fedex and Direct Courier as our primary carriers.

We always try to use the courier that offers your area's quickest and most reliable service.

Delivery, Tracking and Insurance
All orders are sent with a tracking number and free insurance. 

If you need to track your order, please use our 'Track Your Order' page.

If you are not home when your parcel is delivered, The delivery driver will leave a notice with instructions on how and where you can collect your parcel, or you can call the courier to arrange redelivery (redelivery fees may apply). If you request 'Authority to Leave' services, we are not liable for any loss or damage to the parcel. 

All parcels are covered by free insurance for loss or damage whilst in transit. If the parcel is damaged, do not accept the delivery. If you cannot provide proof to the courier company or us, an insurance claim may not approve after you sign for it. Please report any damaged parcels and retail packaging to us immediately upon receipt.

Shipping Delays
For some reasons, there may be a delay in delivery times:
1. Payment wait to clear (Bank deposit usually takes about 1-2 business days to clear)
2. Orders are not shipped on Weekends or Public Holidays
3. Incorrect or incomplete address and contact number
4. Location and seasonality
5. Peak period before public holidays or after major online sales
6. Stock is faulty or damaged and needs to reorder from suppliers.

Returns and Refunds

If you receive a Damaged & Faulty Item, check our 'Returns and Refunds' page for more details.